Privacy Policy
Last updated: May 2025
1. Who We Are
SNW Invest AS (org.nr. 935 005 647) is a Norwegian software company headquartered at Sneltvedtvegen 275, 3719 Skien, Norway. We develop and operate AI-powered mobile applications and digital services under the Snellywood brand. You can contact us at [email protected].
2. What Data We Collect
Depending on which Snellywood product or service you use, we may collect:
- Account information (name, email address) when you register
- Content you create within our applications (e.g. training logs, voice transcripts)
- Usage data and analytics to improve our services
- Device information and app diagnostics for error reporting
3. How We Use Your Data
We use your data solely to:
- Provide and operate the services you have signed up for
- Authenticate your identity and secure your account
- Send transactional emails (account verification, password reset)
- Improve our products through aggregated, anonymized usage analysis
We do not sell your personal data to third parties.
4. Data Isolation
All user data within our applications is strictly isolated per account. No user can access another user's data. Each account's content, recordings, and logs are stored separately and protected by access controls.
5. Third-Party Services
Our applications may use the following third-party services:
- Anthropic Claude API — for AI-powered text and voice processing
- SendGrid — for transactional email delivery
- DigitalOcean — for cloud hosting and database storage
These providers process data only as necessary to deliver the service and are bound by their respective privacy policies.
6. Data Retention
We retain your data for as long as your account is active. You may request deletion of your account and all associated data at any time by contacting us at [email protected].
7. Your Rights (GDPR)
As a Norwegian company, we comply with the General Data Protection Regulation (GDPR). You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data ("right to be forgotten")
- Object to or restrict processing of your data
- Lodge a complaint with Datatilsynet (the Norwegian Data Protection Authority)
8. Cookies
Our website (www.snellywood.no) does not use tracking or advertising cookies. Our web applications may use session cookies strictly necessary for authentication.
9. Contact
For any privacy-related questions or requests, please contact us at [email protected].